Jamie
JR runs so many servers now at this stage, unfortunately for us this comes with a price. 
Money yes Tons of resources yeah, that too Managing servers are the hardest part While we monitor our servers and keep backup's for 5 days of maps at a time if we are not advised there is a problem with a game server we may not find out till it's too late
Why 5 days? Because of resources, we can not financially hold more backups than this due to space constraints.
Just a note here before I continue. Don't assume a problem has been reported, if you have an issue with our servers REPORT IT! IF we are not told in time it may be too late.
What to do if there is a issue with a server?
Visit our Help Centre found here; https://jrnetwork.net/help/help-center/ Report the issue with either a official support ticket / community help forum post.  You can also notify us in #gameserverhelp on discord!
Recently players have only PMed me issues, this will not do! Unfortunately I am not around 24/7 this is why I have staff to help. If you only message me privately staff are not informed and can not take action.
We have staff for a reason, please follow proper procedure if an error occurs, a server goes down, or if the map is lost.
NEVER PM JUST ONE MEMBER OF STAFF, REPORT IT CORRECTLY AS STAFF MAY BE ON HOLIDAY, SICK, OUT, BUSY WITH LIFE, WHATEVER THEY ARE DOING.
The Ark Island Server
In relation to this The Island map has been reset and there is no way back. On trying to revert a back up the earliest I had was the 12th. Which didn't contain users builds etc. I hate to turn round and tell users there is no way to get their stuff back. 
This is caused due to Structures plus. EVERY TIME it updates it causes a map issue like this and there is nothing I can do but revert the map backup which fixes the issue.

Chris
There is now a chance for Excavation to drop a wither skeleton skull, provided your skill is 1500 or higher. It has a small chance of dropping (0.02%) each time you harvest 2 certain blocks. However I will not be revealing these blocks for the time being until someone else works out what blocks need to be harvested.

Chris
I have just updated the permissions for the minecraft server, so hopefully now everyone has access to the features that befits their rank.
Citizen:
Fixed permissions node for "/suicide" Added "/me" Added "/depth" Added "/getpos" Added "/tptoggle" Premium:
Added "/back" full use Added "/compass" Keep XP on death Added "/workbench" Added "/enderchest" Added "/ext" (extinguish if you are on fire) Added "/feed" Added safe login for fly (if you login midair fly is auto turned on) Added "/hat" Added "/heal" Added "/jump" Join when server is full Added "/top" Added /"tphere" (don't abuse this or it will be set to staff only) Staff:
Please see the topic in the staff forum

Jamie
Due to JRCash and JRRewards in it's infancy as a beta service as described in a previous news post we may have to reset JRCash due to the beta if exploitation occurs.
Since it has we have had to reset JR Cash. This is to keep things fair for all members. We do not intend this to happen again, we know this is annoying for users who have earned JRCash previously.
While we have reset JRCash we are giving all users a multiplier of 2x JRCash for the next week as an apology and a thank you for working with us through this hard time.