Recently, JR was put under a 24 hour downtime on some services.
This was due to a major software and server upgrade that was needed. We are still working on some things to come online but everything has been transfered correctly now.
Most of our gaming and voice servers are offline till these are sorted on the new server. We expect them to be ready at some point today. We apologise for the delay in everything getting back online but when you have to move around a terabyte of data and make sure it works on a completely different server there is hiccups.
Anyway, more to come soon. Please read the developer blogs found in the help center if you are interested in detail what is changing and happening at JR. When live changes happen a blog post will be posted. (There will be a developer update at some stage today)
I hope that you understand why we were down for so long and enjoy the things to come